Partners

Harmon Voice Solutions is an organization that specializes in the design and deployment complex contact center solutions. Through the years we have developed relationships with most ACD, IVR, CTI, CRM Application, Call Recording/Quality Monitoring, and Workforce Management software and hardware vendors. Harmon Voice Solutions has partnered with the some of the industry's most respected companies to provide innovative contact center solutions for our customers.

AT&T

For more than 125 years, AT&T (NYSE 'T') has been known for unparalleled quality and reliability in communications. Backed by the research and development capabilities of AT&T Labs, the company is a global leader in local, long distance, Internet and transaction-based voice and data services.  Harmon Voice Solutions partners with the AT&T Network Integration Group to provide high quality contact center profesional services to AT&T customers.

International Customer Management Institute

The International Customer Management Institute (ICMI) is one of the call center industry’s most established and respected organizations.  Founded in 1985, ICMI delivered the industry’s first management-level conferences, educational programs and publications. Through constant innovation and research, ICMI’s consulting and training services have become the industry’s gold standard.  Harmon Voice Solutions is proud to be a member of ICMI. 

Core Competencies

HVS understands that no single vendor can fulfill all of the technology needs of todays complex contact centers. We specialize in integrating multi-vendor solutions to meet your business objectives. Our highly trained consultants have extensive experience implementing technology from the industry's most trusted companies.